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issues with raw materials

stribe-delivery-blusbar-merino-wool-by-basics.jpg

blocked sizes

updated april 22, 2024

 

some sizes in the OWN collection have been blocked and are currently unavailable to order via traede:

  • no styles affected at the moment

find for more info on permanently removed styles & colours

issues with raw materials

updated may 17, 2024

 

affected colours · merino BUBBLE wool

the following cannot be ordered via traede or your agent at the moment

  • 08 almond milk

 

we are sorry about the inconvenience and will keep this site updated as soon as we know more  

 

- team by basics

_

nice to know

 

which qualities does this concern?

this effect the qualities mentioned above the colour swatches

 

can i still order these colors? 

for the time being, we have removed the colors in traede, so you can not select the above mentioned colors in the affected qualities

 

will the colors be back in stock?

yes –the above mentioned colors will be back in stock

 

when will the colors be back in stock?

we do not know at the moment but will keep you informed as soon as we learn more on this site

 

what about the other colors - will they be affected too?

to be honest: we do not know yet. however, we are in close dialogue with our supplier and will do our very best to keep you informed if other colors are affected

 

what about existing orders?

we are looking into existing orders; some will, unfortunately, be affected by this. we will keep you informed

i have more questions - who should i contact?

please contact your  local agent  for more information about your specific situation

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