b2b login - your guide
shop online 24/7
as a retailer, we encourage you to use our b2b-webshop
here you have full access to our entire range of styles, colors, and accessories
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i’m a retailer, but do not have a login
please contact your local agent and we’ll send you a login
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i wish to become a retailer
please fill out this form, and we’ll be in touch
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how to navigate the webshop
choose your ''drop'':
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by basics - merino wool, bamboo & cotton
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own - linen, poplin, cotton/wool & brushed wool
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and remember to only buy what you need
all styles are made-to-order … there’s no minimum order and no fixed assortments
do you have a question or need help?
we’re always happy to help
please send us a mail with your requests, questions, or comments – we’d love to hear from you
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faq
find answers to some of the most frequent questions others have asked us, when using b2b.bybasics.com
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if you have a question that is not answered here, you can contact us
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how do I place an order?log in to traede. search for the item numbers, use the filter, or click through the pages till you find the wanted styles. choose the specific sizes, colours, and quantities you wish to order. "update cart" to put the items in your basket.
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where do I find photos for my website and social media profiles?we always strive to create the best photos for you to use on your website and social media profiles. go to "image bank" and "packshots" in traede find images for your specific orders by selecting "home" and "download product images".
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I cannot find the item I am looking for – what should I do?first, check if you have chosen the right drop: drop by basics: - merino wool - merino bubble wool - cotton/wool - brushed wool - cotton - bamboo - ram drop own - linen - poplin drop petit by basics - baby & kids clothing in merino wool, merino open rib, cotton/wool, brushed wool, & cotton if you have chosen the right drop & still cannot find the product you're looking for, please contact us
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how about the delivery time?delivery time will typically be - by basics · 3-5 weeks - OWN · current month + 6-8 weeks if the delivery time changes, we’ll be in touch.
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my customer wants a specific by basic style; can I order just this one style without ordering anything else?yes, you can order one or more items; the price and delivery time stay the same.
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how much does the freight cost?freight will be determined according to your order.
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how should I advise my customer to laundry by basics styles?we recommend air drying your styles as much as possible. when washing, please follow the washing instruction inside each style always turn clothes inside out when wash for all styles with wool, use liquid wool detergent without enzymes